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Reynolds Consumer Products
Reynolds uses spot freight tendering with appointment scheduling to create the No. 1 supply chain in its industry
CUSTOMER
Reynolds Consumer Products is a well-known US households company manufacturing meals preparation, cooking, cleanup, and storage solutions. Among other things the company offers wrap foils, pan lining paper, parchment paper, oven bags, slow cooker liners, baking cups, wax paper, waste bags, food and storage bags, and aluminum foil under Reynolds®, Hefty®, Alcan®, Diamond®, Presto®, Geosystems®, Fresh-Lock® and Slide-Rite® brands.
"We were looking for an integrated, TMS-like cloud application at the fraction of a TMS' price to manage both our in- and outbound freight tendering with spot rates and to provide visibility for our production planning. As we sell mostly voluminous products, finding the best carrier on the market is key. Automated offers us scalability; we reduced our transport management staff and can be sure to get the best transport rate for all our shipments. Besides increased operational visibility, our carriers especially like that they don't need to spend countless hours waiting at our production sites and that they always get an automatic price range feedback on all their bids, so they can improve their offering."
PAUL ADAMS, IT LEAD - SUPPLY CHAIN
REYNOLDS CONSUMER PRODUCTS, USA
CHALLENGES
> No visibility on which carrier comes to a site what time, instead congestion typically in the morning hours
> No cross-site visibility on pickups and deliveries
> No visibility on EXW (customer pickup) shipments - they just turned up without any pre-alert
> Reactive deviation handling instead of efficient and real-time 'manage by exception'
> Inefficient and time-consuming spot transport sourcing process with complicated reporting
> TMS functionalities required at the fraction of a regular TMS' cost
SOLUTION
We found Automated's spot + slot combo is working the best for us. We were very much impressed that carrier on-boarding was a breeze: 80% of our partners registered in less than a week and could start using the application right away. No specific training was required since the application is very self-explanatory and user-friendly. EXW shipments are dealt with via Automated's unique "forward booking right" functionality so even transport companies not registered on the platform can schedule appointments. We trust Automated continues to support us in our pursuit of having the most efficient and scalable supply in chain in our domain.
RESULTS
IMPROVED PLANNING
Better workload and production planning, less overtime on site, fewer warehouse headcount
BETTER CUSTOMER EXPERIENCE
Timely deliveries, stock reduction
THE BEST TRANSPORT COSTS
For any and all shipments, with automatic price range feedback to all carriers submitting a bid
EFFECTIVE OUTSOURCING
Less site administration, empowered partners, improved site-carrier relationship
REDUCED WORKFORCE
Less admin staff due to workflow automation
EASIER REPORTING
More control, better analytics
FMCG
CONSUMER PRODUCTS
USD 3 BILLION
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