Mezzan automates its complete supply chain and relies exclusively on 'manage by exception'
Mezzan is a manufacturer and distributor of food, beverage, FMCG, and pharmaceutical products, founded in the 1940s and headquartered in Kuwait. The company covers the market in 7 countries in the Middle East, with 360+ brands selling 840,000 items daily. Besides being a responsible producer, Mezzan is committed to the long-term safety and impact of their products on consumers and society.
"Our commitment requires us to be the best in everything we do - including our supply chain and its effectiveness. We were looking for a partner who can provide us with a one-stop-shop for spot transport sourcing, supply chain visibility, transport network collaboration and supply chain analytics to the benefit of our customers, society and our shareholders. Automated Supply Chains proved and continues to be what its name stands for. They are our undoubted and reliable strategic partner as they provide us with a single communications platform with very attractive conditions and continue adding more and more functionalities supporting our business processes."
JOSHY CERIAN, LOGISTICS MANAGER
MEZZAN HOLDINGS, KUWAIT
> Insufficient visibility on incoming/outgoing shipments at our manufacturing sites and warehouses, complicating operations/production planning
> Congestion at sites, long waiting times, queues, detention charges, delayed shipments to customers
> Inefficient transport services sourcing, too much administration, with the constant doubt that our rates are not the best in the market
> No integrated system offering transport order management, spot transport sourcing, appointment scheduling and supply chain reporting
> An ERPs supply chain functionalities are too cumbersome to set up, manage and use and required functionalities are missing, while a TMS implementation is typically also very costly and time consuming
> We were looking for a solution that can automatically scale and help us be more efficient with less workforce
After an initial test we went live incrementally on Automated's modules: first we implemented transport orders, then spot transport sourcing, and lastly time slot booking. The full implementation took us 4 hours, including user and partner invitations and site setups. Now we have several closed carrier groups in the application to cover all our business requirements. We enjoy a truly automated supply chain - we only have to send in the transport orders and everything else is automatic. We trust Automated has the best offering on the market when it comes to supply chain collaboration.
Better workload and production planning
BETTER CUSTOMER EXPERIENCE
Timely deliveries, stock reduction
No congestion and less safety problems at site
Empowered partners, improved site-carrier relationship
TIME AND COST SAVINGS
Less overtime on site, fewer warehouse headcount
Less supply chain backoffice thanks to large scale process automation
THE BEST TRANSPORT COST
For any and all shipments, with little to no involvement in the process
FULL SUPPLY CHAIN SCALABILITY
Supporting production and sales
AUTOMATIC CARRIER PRICE RANGE FEEDBACK
Carriers submitting a bid get notified instantly of the results
More control, better analytics