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Brafab by vChain
vChain uses Automated as a 3PL Control Tower to manage Brafab's supply chain
CUSTOMER
Brafab is a Swedish garden furniture producer, started as a small local company in 1935, growing into an expansive wholesale business by now. Brafab is famous for being both stylish and functional, keeping all summer and the next and the next, offering one of the widest range of comfortable and durable garden chairs, tables, sofas and benches. Brafab is proud of its Swedish culture and offers a one-stop-shop for outdoor accessories and provides spare parts from its own warehouse.
vChain is a logistics control tower provider offering transport sourcing and implementation, transport information portal, deviation handling, trade compliance, reporting and optimization and supply chain finance. By using vChain's knowledge and expertise Brafab gains control and visibility, makes significant savings on administration, enjoys lower transport costs and improved customer satisfaction.
"We introduced Automated in a standalone version to support our control tower functionality by providing real-time information on logistics events like arrival or start/finish unload at Brafab's manufacturing locations. We are constantly impressed by the flexibility of the application and the support service provided by Automated. Thanks to a fast implementation we managed to impress our client by shooting our effective reaction time to an average of 12 minutes of the time of deviation."
JOHAN ENGSTRÖM, CEO
BRAFAB, SWEDEN
CHALLENGES
> Little to no visibility on deviations at the site
> No collaborative time slot booking
> Extensive administration in dealing with deviations
> No 'manage by expection' concept in reality
SOLUTION
After a successful test phase we introduced Automated's standalone appointment scheduling involving all Brafab clients, suppliers and carriers. We use the application by entering timestamps at the site in real-time allowing real-time notifications and a quick reaction on non-compliance. A powerful reporting helps us is in the management and regular review of Brafab's logistics partners.
RESULTS
IMPROVED VISIBILITY
Providing information to all supply chain players from a single source
BETTER CUSTOMER EXPERIENCE
Timely deliveries, stock reduction
REAL-TIME ACTIONS
Improved deviation management
HIGHER LEVEL OF AUTOMATION
Less site administration, empowered partners, improved site-carrier relationship
BETTER CONTROL TOWER SERVICES
Higher value supply chain visibility services
EASIER REPORTING
Better management of the carrier pool
HOME FURNISHING
OUTDOOR FURNITURE
USD 39.6 MILLION
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