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Archer Daniels Midland (ADM)
ADM enjoys improved production planning and site operations thanks to outsourced time slot bookings
CUSTOMER
ADM is a premier global agricultural processing company and leading food ingredient provider, headquartered in Chicago, Illinois, with global sales of USD 62.3 billion in 2016. It has approximately 450 crop procurement locations worldwide and more than 330 food and feed ingredient manufacturing facilities. At its Amsterdam production site ADM Wild produces juice concentrate at a wild range of specifications, requiring just-in-time fulfillment.
"After a successful, free testing period we implemented Automated in standalone version to become our pre-production visibility tool. By placing appointment scheduling in the hands of our clients and suppliers they feel more responsibility for their bookings and in fact became part of our operations. Now all parties enjoy full visibility and we share important cost savings since early 2017."
VICTORIA OPPENHEIM, SUPPLY CHAIN MANAGER
ADM WILD, NETHERLANDS
CHALLENGES
> No operational visibility on EXW shipments resulting in production planning issues and overtime
> Inefficient coordination with carriers
> Congestion at the site causing safety problems
> No real-time site visibility making work by the "manage by exception" principle nearly impossible
> Complicated reporting, hard to validate detention charges
SOLUTION
After a one month live test with all functionalities involving a select list of carriers, ADM extended Automated's collaborative time slot booking application in standalone mode simply by inviting the rest of its carriers, clients and suppliers.
RESULTS
IMPROVED PLANNING
Better workload and production planning
BETTER CUSTOMER EXPERIENCE
Timely deliveries, stock reduction
LESS INCIDENTS
No congestion and less safety problems at site
EFFECTIVE OUTSOURCING
Less site administration, empowered partners, improved site-carrier relationship
TIME AND COST SAVINGS
Less overtime on site, fewer warehouse headcount
EASIER REPORTING
More control, better analytics
FMCG
FOOD INGREDIENTS
USD 62.3 BILLION
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